Family Double Room
- 2 Single beds,1 King-size bed
Hotel · Cape Town · Western Cape
Palm House Boutique Hotel And Spa
A 16-room boutique hotel in Cape Town, known for its personal service and high guest ratings.
- Rated 8.9/10 by 381 guests
- Heated outdoor pool and spa
- 24-hour reception and concierge services
8.9
Great
381 reviews
Booking.com 8.9 · 381 reviews
About
Palm House Boutique Hotel And Spa
Palm House Boutique Hotel And Spa is a 5-star property offering 16 rooms in the heart of Cape Town. The hotel combines intimate scale with a full range of amenities, including a heated outdoor pool, a spa and wellness centre, and several on-site dining options.
Guests consistently rate the hotel highly, with an overall score of 8.9 out of 10 from 381 reviews. The staff and service receive particular praise, and the hotel's central location makes it easy to explore the city on foot.
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
In brief
What works, what to weigh
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Strengths
3 reasons to book- Exceptional service and staff — Guests repeatedly highlight the friendly and efficient staff, who resolve issues quickly and contribute to a welcoming atmosphere.
- Comfortable and well-equipped rooms — Rooms are described as nicely decorated, fully furnished, and well taken care of, with amenities like private safes, air conditioning, and minibars.
- Great location for exploring — The hotel's central position makes it easy to walk to nearby restaurants, attractions, and an art museum, and it's close to the airport.
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Worth weighing
3 to weigh- Some minor improvements noted — While the overall experience is positive, a few guests mentioned minor shortcomings that could be addressed, though they didn't specify details.
- Check-in window is limited — Check-in is only available from 14:00 to 22:00, which may be inconvenient for late arrivals.
- No pets allowed — The hotel does not permit pets, which may be a drawback for travelers with animals.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Family Suite
- 2 Single beds,1 King-size bed,1 Double bed
Family King Suite
- 2 Single beds
- Garden view
- Shower
- Coffee machine
- Heating
One-Bedroom Suite
Two-Bedroom Suite
Deluxe Double Room
- 1 Double bed,1 Queen-size bed,2 Single beds
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Wi-Fi
- Air conditioning
- Heating
- Safe deposit box
- No smoking on site
- Key card access
- 24-hour security
Food & Drink
- Restaurant
- Poolside snack bar
- Special diet menus
- Packed lunches
- Picnic area/ Tables
- In-room breakfast
Pool & Spa
- Heated swimming pool
- Outdoor swimming pool
- Pool with view
- Spa & wellness centre
- Sauna
- Jacuzzi
- Massage services
Services
- 24-hour reception
- Room service
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Paid airport shuttle
- Babysitting/Child services
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.9/10 from 381 reviews
Booking.com · 8.9 · 381 reviews
8.9Verified guest“The service was outstanding and the staff were genuinely hospitable, making our stay memorable. The attention to detail in the restaurant and the lush pool and gardens added to the overall experience. Minor improvements could be made, but the impeccable service and welcoming atmosphere far outweighed any shortcomings.”
8.9Verified guest“We didn't want to leave and would return here without hesitation. Everything was as excellent as it could be. The suite was fully furnished and very well taken care of. The location was very close to the restaurant, which was convenient.”
8.9Verified guest“The location was excellent, relatively close to Park Mgm Las Vegas.”
8.9Verified guest“The breakfast options were great and the location is stunning, making it easy to walk to nearby places.”
8.9Verified guest“The breakfast served here was excellent, and its central location in the city is fabulous.”
8.9Verified guest“This place has a great location, close to the airport and dining options, with beautiful surroundings. The staff were friendly and efficient, quickly resolving any issues. The food was delicious and offered a wide selection for every taste.”
04 — Location
Getting around Cape Town
The property sits in Cape Town.
10 Oxford Street, Cape Town, Western Cape, 7800, South Africa
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-22:00
- Check-out
- By 05:00-10:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 15 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 to 22:00, and check-out is from 05:00 to 10:00.
Is parking available at the hotel?
Yes, the hotel provides parking for guests.
Are pets allowed at the hotel?
No, pets are not allowed on the property.
Does the hotel have a spa?
Yes, the hotel has a spa and wellness centre offering various treatments including massages, facials, and body treatments.
Is breakfast included?
The hotel offers in-room breakfast and has a restaurant, but the inclusion of breakfast in the rate is not specified.
The bottom line
Palm House Boutique Hotel And Spa is a well-regarded boutique property in Cape Town, praised for its service, comfort, and location. Ideal for travelers seeking a small, personal hotel with spa and pool amenities.
8.9Based on 381 guest reviews and an overall rating of 8.9/10.
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